Customer Support

At SciCan, customer satisfaction is our top priority. SciCan’s commitment to the customer is simple: we have your best interest in mind. Every person who contacts our Customer and Technical Service department can expect the highest level of customer care and knowledge.

Contact our Customer Service Team at:


Repairs or returns

Select type of support below, fill and submit the form, and an RA number will be emailed to you. Please note, the RA number must be on the outside of the box. Any parts or machines returned to SciCan without an RA number will be returned.

Equipment Repair

Handpiece Repair



Please send all returns to:

Coltene/Whaledent Inc
235 Ascot Pkwy
Cuyahoga Falls, OH44223