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Smarter Together
Optimize your equipment. Empower your team

The myCOLTENE Advantage

Reduce anxiety and uncertainty related to new equipment and infection control.
Support your team with myCOLTENE, our digital platform that empowers staff with helpful tutorials, maintenance videos, support materials and more.

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On Demand Learning

  • Tips from the equipment experts
  • How-to video learning
  • Central locations for all manuals and guides
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Device Support

  • Maintenance Reminders
  • Remote support for fast troubleshooting
  • User-interface software update notifications
  • Single-dashboard for device registrations
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Traceability

  • Enhanced load traceability options
  • Secure cloud storage
  • Improved instrument reprocessing reports
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myCOLTENE and your practice

With myCOLTENE you can improve your practice in many ways…

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Total Traceability for Teams

Tracking equipment use creates accountability and supports your office’s reprocessing protocols. Enhanced settings enable comprehensive instrument tracking options for your infection control equipment.

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Secure cloud storage and improved records

All your connected equipment cycle histories are organized for easy reporting. Every unit, every cycle, for the equipment’s lifetime. Access comprehensive cycle data, such as instrument tracking and user authentication, to generate audit reports.

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Learn and Go

New staff might need a refresher. Search the latest digital versions of quick start guides, manuals, tutorials, troubleshooting and installation instructions for quick and easy explanations.

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Keep Equipment at Peak Performance

Maintenance reminders help staff never forget to change your seal or filter again! Automatic reminders and email notifications take the guesswork out of maintenance.

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Remote Support and Equipment Check-ups

Experience less downtime when certified technicians can remotely troubleshoot your unit for faster, better service without having to visit your office!

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Keep Equipment Up to Date

Your myCOLTENE dashboard tells you if a user-interface software update is available for your registered equipment, so you can be confident your unit is at its best.

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Expert Advice and Tips

Sometimes your team needs a little help. Product videos provide helpful tips and maintenance how-to’s for all our products.

Learning Centre

Step-by-step tutorials on how to sign up, connect your equipment and find what you’re looking for.

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How to create an account

Signing up for myCOLTENE is easy. Learn how here.

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How to connect your G4 equipment to myCOLTENE

Want to connect your SciCan equipment to myCOLTENE? Learn how here.

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Searching the documents library

Can’t find your manual? We’ve got a library full. Learn how here.

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Searching the video archive

Need a refresher on how to use or maintain equipment? Search our video tutorials. Learn how here.

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Using My Products to find manuals and videos

Your dashboard gives you easy access to all the manuals and videos for your SciCan equipment. Learn how here.

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Using the cycle calendar and reporting features

Looking for a cycle record or reprocessing report? It’s easy. Learn how here.

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